News

Christmas Opening Hours

Monday 21st December:08:30 – 17:30
Tuesday 22nd December:08:30 – 17:30
Wednesday 23rd December:08:30 – 17:30
Thursday 24th December:08:30 – 13:00
Friday 25th December:CLOSED
Saturday 26th December:CLOSED
Sunday 27th December:CLOSED
Monday 28th December:08:30 – 17:30
Tuesday 29th December:08:30 – 17:30
Wednesday 30th December:08:30 – 17:30
Thursday 31st December:08:30 – 13:00
Friday 1st January:CLOSED
Saturday 2nd January:CLOSED
Sunday 3rd January:CLOSED

Excitement for Christmas is mounting at MVS – the biscuit tin is full of mince pies and every day is Christmas jumper day!!

Here’s a wee reminder of our opening hours over the festive season. Please remember to order any repeat prescriptions with us in plenty time to allow us prepare your pets’ medications.

Wishing all of our clients a lovely Christmas and New Year!

Our clients are awesome

One of our very kind clients knitted us some fabulous headbands earlier this year. With the weather taking a colder turn these last few days we’ve been very grateful for them.

Here’s Moira, Jo and Hilary doing some socially distanced modelling during a quiet moment at lunchtime today!!

It’s business as usual

We’re delighted to have now returned to our usual opening hours after the restrictions enforced by COVID-19. In line with the current guidelines however, we continue to request that clients remain outside the practice. 

If you have an appointment please make yourself known to the receptionist on arrival by knocking, waving or sounding your horn. The responsible vet will come outside to collect your pet from you and to have a discussion with you about your concerns/requirements. Pets will be taken into the practice for examination/treatment before being returned to you at the door. 

For our farm clients, or anyone requiring repeat prescriptions, please call ahead so that these can be prepared for your arrival to minimise waiting times and the gathering of people in the car park.

Thank you to all our wonderful clients once again for helping us to continue operating our business in a manner that ensures animal welfare whilst simultaneously minimising the risks to our staff and yourselves. Your cooperation at all times is greatly appreciated.

COVID-19 Update

As lockdown restrictions start to be eased we are now able to move on from emergency-only services.

Some routine procedures such as puppy and kitten vaccinations, first booster vaccinations for dogs/cats and any small animal booster vaccination which has gone more than 2 months overdue can now be carried out.

Rabbit vaccinations can recommence, as can horse vaccinations.

Social distancing measures remain in place and we would ask you to continue to call ahead to order repeat prescriptions and to knock and wait outside on all visits to the practice. We continue to prefer payment by BACS or card wherever possible.

Thank you all so much for your patience and understanding as we have navigated life in lockdown – it continues to be much appreciated.

COVID-19 Update

Following the latest advice from the Government, and with guidance from the Royal College of Veterinary Surgeons, Machars Veterinary Services will now be operating an ’emergency only’ protocol for all small animal clients until further notice.

We are still:

  • treating all cases that require urgent veterinary attention
  • dispensing repeat prescriptions
  • available for telephone consultation/advice at any time

Should your pet require ANY OF THE ABOVE, please call the practice in the first instance. If a consultation is indicated, we will arrange an appointment and advise you as to the procedure for the examination.

If you need to visit the practice to collect medications then please wait outside until signalled to enter. We are operating a strict one-in, one-out policy at all times and will ask you to sanitise your hands on arrival. Where possible we will deliver your items to the door to ensure you do not need to enter the building at all.

Whilst the health and welfare of the animals under our care remains our primary focus, we need to ensure that in the current climate we provide all services in a manner which safeguards both our clients and staff.

Thank you in advance for your understanding and co-operation. Look after yourselves and each other.